More Confidence = More Collections
We Offer Multiple Ways To Train Your Team Today
What Every Collector Needs to Understand about FDCPA + Reg F
This course offers a comprehensive review of the Fair Debt Collection Practices Act (FDCPA) and the CFPB’s Regulation F (Reg F), focusing on their implications and responsibilities for debt collectors. With 2.5 hours of extensive video education, 11 quizzes and a challenging final exam, this is the comprehensive update to the program that many thousands of industry professionals have gone through since 2012.
What Every Collector Needs to Understand about UDAAP + ECOA
Welcome to our one-of-a-kind video course on UDAAP and ECOA! Discover how to navigate the complex world of Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) and the Equal Credit Opportunity Act (ECOA) in just minutes. Equip yourself with the knowledge to safeguard both consumers and your business at the same. Let’s dive in! With a 21-minute video and a 12-question exam, this will get you certified with everything you need to know.
Unlock the mysteries of the Fair Credit Reporting Act (FCRA) with a course tailored for collectors. This course delves into the core provisions, rights, and obligations under this crucial consumer statute, ensuring you navigate the world of FCRA ethically and legally. Whether you’re a seasoned collector or a novice this course offers essential insights, from understanding consumer rights to ensuring compliant debt collection practices. With a 21-minute video and a 12-question exam, this will get you certified with everything you need to know.
While the other courses focus on compliance topics, this one goes all in on actually making your team better debt collectors! Train, test, and certify your team on the most effective collection processes, techniques and styles in this fun, new collector training from Tim Paulsen, the acclaimed director of The International Centre for Professional Collections.
About The Course
Today’s compliance environment demands a comprehensive approach to make sure every consumer interaction is conducted by a trained professional operating under strict guidelines.
After all sections have been successfully completed, there is an 80-question final exam. Once the final exam has been successfully completed, the student is issued a personalized certificate.
Want a sense of how the course “feels”? take a look at Section 801/802 below.
FDCPA Section 802
Congressional Findings and Declarations of Purpose
Get FDCPA certified and have more confidence speaking with Consumers
Pricing
DAILY TESTING ONLY
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FREE for 30 days!
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Daily Test Questions Pushed to Students
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Answer Tracking
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Get Questions via Email, SMS or Integration
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Comprehensive Reporting
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Student Management Console
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Earn Ongoing Certification
FULL COURSE + DAILY TESTING
MONTH
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Get the Daily Testing Package
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Guided Course Up Front
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Quizzes on Each Section
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Final Exam
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Earn and Maintain Certification
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Earn RMA Certification Credits
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CLE Eligible (in some states)
FULL COURSE ONLY
PAYMENT
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Text of FDCPA & Video Training
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Written Analysis
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Quizzes on Each Section
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Final Exam & Earn a Certificate
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CLE Eligible (in some states)
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Earn RMA Certification Credits
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Generous Volume Discounts
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Annual Recertification Option
$149
/person
1-3
Enrollments
$139
/person
4-7
Enrollments
$129
/person
8-15
Enrollments
$99
/person
16-100
Enrollments
If you have a lot of collectors to train, we are happy to work with you on monthly payment plans. We can automatically charge a credit card or send an invoice.
Let us know how you want to work with us, and we’ll do our best to accommodate.
Frequently Asked Questions
Yes! When you take the course, you are granted access to all materials (videos, analysis, etc). That access won’t go away after the course has been completed. You’ll be able to log in and review the materials and your tests, or download your certificate anytime you wish.
Yes, a unique certificate is automatically issued upon the successful completion of the final exam. Both you and your students will be able to view and print their certificates on demand.
Yes! Come and go as you please. Their progress will be retained and they can pick up right where they left off.
The course has 11 modules, covering sections 802, 803, 804, 805, 806, 807, 808, 809, 810-811-812, 813 and 814-815-816. Each module contains:
- Several short videos discussing the section(s) of FDCPA
- A short quiz which must be passed to move on to the next section
After passing the final section, the student will get to the final exam.
You would set up a free admin account first, then purchase as many enrollments as you need from inside your account. It is all very straightforward. If you have more than 3 students to enroll, you will benefit from our volume pricing.
The concept is simple – we help you reach every collector every day with a compliance testing process. They have a daily test question pushed from our FDCPA database (by email, SMS text or through one of our collection software partner integrations). Each answer is tracked, and you begin building a file from day one of your compliance process that can be shared with clients, prospective clients or regulators.
RESOURCES
The FDCPA Certification course is widely recognized as one of the best resources for continuing legal education in the debt collection, creditor, and legal arenas.
Collection Certifications has been approved as an RMAi “Authorized Education Provider” for the course What Every Collector Needs to Understand about FDCPA + Reg F, good for 4 credit hours towards RMAi Certification.
What Every Collector Needs to Understand about FDCPA + Reg F has been approved by the Texas State Bar for 2 credit hours, including .5 hours of ethics credit. It is course #174204004.
Contact Us
Your decision to incorporate training and testing into your collector’s routine is a sound one. If you have any questions or would like some help to get signed up, please fill out the form on this page or call us at (877) 99-FDCPA